Shipping Policy
Shipping Information
Thank you for shopping with us. We are committed to delivering your order quickly and safely across the Kingdom of Saudi Arabia (KSA).
Delivery Areas
We currently ship to all major cities and regions within Saudi Arabia, including Riyadh, Jeddah, Dammam, Makkah, Madinah, and surrounding areas.
Processing Time
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Standard Delivery: 3–7 business days.
- Remote Areas: 5–10 business days depending on location and courier availability.
Shipping Charges
- Shipping fees are displayed at checkout before completing your order.
- Free shipping promotions may be offered on selected products or order values.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) service for eligible locations within Saudi Arabia. Customers are requested to ensure the correct contact information is provided to avoid delivery delays.
Order Tracking
Once your order has been shipped, you may receive tracking information via SMS, WhatsApp, or email, depending on the shipping provider.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Public holidays
- Weather conditions
- High order volumes
- Courier service disruptions
Incorrect Address Information
Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Contact Us
If you have any questions regarding your shipment, please contact our customer support team. We will be happy to assist you.
Thank you for choosing our store.